La Militaire Academy
La MilitaireAcademy
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Fee Transparency & Consumer Protection

Refund & Cancellation Policy

Clear, fair, and transparent guidelines governing course admissions, trial enrollments, batch transfers, and refund disbursements.

Last Updated & Effective: August 20, 2026· Razorpay & RBI Compliance

1. Overview & Applicability

At La Militaire Academy, we are committed to delivering the highest caliber of officer defense coaching. This Refund & Cancellation Policy outlines our transparent framework for course fees, ₹1 trial access, batch deferrals, and cancellation requests made via our website, student portal (erp.lamilitaire.com), or authorized representatives.

2. ₹1 Trial Enrolment Policy

We offer introductory trial enrollments (e.g. ₹1 introductory offers) to allow prospective cadets to experience our proprietary digital portal, view orientation lectures, and evaluate academy pedagogy before committing to comprehensive full-term batches:

  • The nominal ₹1 trial fee represents an immediate administrative processing and account provisioning charge.
  • Because digital learning materials and lecture archives are unlocked immediately upon payment confirmation, the ₹1 trial fee is non-refundable.

3. Full Batch Enrolments & Cancellation Windows

A. Cancellation Prior to Batch Commencement:If a cancellation request is submitted in writing at least 48 hours before the official scheduled commencement date of the batch, the candidate is eligible for a refund of the course fee, subject to a deduction of 2% payment gateway processing fee charged by Razorpay and non-recoverable registration administrative costs.
B. Post-Commencement / Digital Content Consumption:Once a batch has commenced, or once the student has accessed recorded video lectures, live sessions, or downloadable PDF compendiums on the portal, no refunds shall be issued. This is because intellectual property and digital training services are deemed fully delivered upon access under the Indian Consumer Protection (E-Commerce) Rules, 2020.

4. One-Time Free Batch Transfer & Deferment

We understand that defense aspirants may face unforeseen university semester exam clashes, NCC camps, or medical emergencies. In lieu of cancellation, enrolled students in good standing can apply for a one-time free batch deferral to the subsequent intake cycle (e.g. shifting from NDA July Batch to NDA October Batch) by notifying the academy administration at least 7 days prior to their batch start date.

5. Refund Disbursement Timeline & Method

  • Source Account Settlement: Approved refunds are credited directly back to the original payment source (UPI VPA, original Debit/Credit Card, or Net Banking account) used at the time of checkout. No cash refunds are permitted under RBI AML guidelines.
  • Settlement Duration: Upon written approval by the academy accounts desk, the refund is initiated through Razorpay within 2 business days. Banks and payment networks typically reflect the credited amount within 5 to 7 working days.

6. How to Submit a Refund or Billing Request

To request a cancellation, deferral, or report duplicate billing, please email our finance team with your payment details:

Required Information:

  • Student Full Name & Registered Email Address
  • Registered 10-digit Phone Number
  • Course/Batch Name
  • Razorpay Payment ID (e.g., pay_xxxxxxxxxx) / Invoice Number
  • Clear rationale for cancellation or transfer request

Official Billing Desk: [email protected] / [email protected]